Legal
Privacy Policy
How we collect, use, and protect personal information when you visit absolutelycovered.ca or contact Absolutely Covered.
Last updated: July 10, 2026
Absolutely Covered Inc. ("ACI", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit absolutelycovered.ca, submit forms, or otherwise interact with us online or by phone.
This policy applies to our website and general business communications. Separate contractual or project documentation may include additional privacy or confidentiality terms where required.
1. Information we collect
Depending on how you interact with us, we may collect:
- Contact details such as your name, company, email address, phone number, and mailing address.
- Project information such as industry, location, building requirements, timelines, and messages you provide in quote or contact forms.
- Website usage data such as pages visited, referring URLs, browser type, device information, and approximate location derived from IP address.
- Communications including emails, voicemails, and records of support or sales conversations.
2. How we collect information
We collect information when you:
- Submit a contact, quote, careers, or other form on our website;
- Email or call us;
- Subscribe to updates where offered;
- Interact with our website, analytics, or embedded tools; or
- Engage with us on social media platforms that link to this site.
3. How we use information
We use personal information to:
- Respond to inquiries and provide quotes, proposals, and customer support;
- Operate, maintain, and improve our website and services;
- Understand site performance and visitor interest in our products;
- Send administrative messages and, where permitted, marketing communications;
- Comply with legal obligations and protect our rights, property, and safety.
4. Cookies and analytics
Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect certain site features.
We may use third-party analytics or marketing tools that collect aggregated or pseudonymous usage data subject to their own privacy policies.
5. When we share information
We do not sell personal information. We may share information with:
- Service providers who assist with hosting, email delivery, analytics, CRM, or form processing, under appropriate confidentiality obligations;
- Professional advisors where reasonably necessary;
- Authorities when required by law or to protect rights, safety, and security; and
- A successor entity in connection with a merger, acquisition, or asset sale, subject to this policy.
6. Data retention
We retain personal information only as long as reasonably necessary for the purposes described above, including to meet legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and our relationship with you.
7. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your choices and rights
Depending on applicable privacy laws, you may have rights to access, correct, or delete certain personal information, or to withdraw consent where processing is consent-based. To make a request, contact us using the details below. We may need to verify your identity before responding.
You may unsubscribe from marketing emails at any time using the link in those messages or by contacting us directly.
9. Children
Our website is intended for business and general adult audiences. We do not knowingly collect personal information from children under the age of 13.
10. Links to other sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Material changes will be posted on this page.
12. Contact us
For privacy questions or requests, contact:
Absolutely Covered Inc.
Suite 301, 1321 Blanshard Street
Victoria, BC V8W 0B6, Canada
Email: info@absolutelycovered.ca
Phone: 1-833-632-6837